Michelle

Hi! I'm Michelle, a visionary Product Designer driving business productivity and customer success at LinkedIn.

6+ years at the intersection of product, design, and business. Based in the Bay Area.

Currently shaping the future of work at LinkedIn in SF.

LinkedIn Enterprise Ecosystem

SaaS post-purchase management

Empowering B2B customers to manage their purchases, licenses, and user access efficiently. The platform empowers customers of $10 billion yearly purchases.

Design-driven product vision
STRATEGY
end-to-end

LinkedIn Business Platfrom

Product provisioning management

Empowering LinkedIn support reps to provision products in bulk, to enable faster product activation for B2B customers. Simplified the workflows to save 90% of manual efforts.

Design-driven product vision
STRATEGY
end-to-end

LinkedIn AI Agents

Empowering self-serve success

GAI-powered conversational experiences for empowering self-serve customer success. Offering users valuable support, guidance, and recommendations in the moments they need it.

generative ai
conversational ai
consumer

LinkedIn Flagship Growth

Growing content creators

Empower 1 billion LinkedIn members to share their voices and stories. A cross-pillar creator growth design that resulted in the largest activation win in recent years.

consumer
growth
activation
Stanford Health Care

Stanford Health Care

Manage your care with MyHealth

Helping patients stay on top of their care needs. Streamlining the digital experience and redesigning for the burning issue that makes 78% of the help desk calls.

Product
UX
UI

I thrive both collaboratively and independently. See what people I worked with have to say —